Using the Latest Technology
To offer you the best possible service and to efficiently and effectively manage your property, we always keep up with the latest software tools. Here are some of the newest features that will benefit you:
Market your property effectively to fill vacancies faster: We post your advertisement not only on our website but also on over hundreds of other listing sites. You can apply directly from your smart phone.
Price your rentals at a competitive rate for your market to reduce vacancies: A built-in rental tool compares your listing with others that have similar features and located within the same geographic location. This precision in pricing your rentals will maximize revenue and help you fill vacancies sooner.
Ensure the best tenants for your rental property: We have an efficient yet comprehensive built-in screening process which includes a standard background check, credit history, and history of rent payments. Screening can be done in just a few minutes allowing us to place the best residents in no time.
Sam Benson has been the property manager for my home in Walnut Creek for over 2 years. He continues to provided excellent service and communications. As problems arise, he has the solution and the work is completed efficiently and at a reasonable cost. Sam provides all the necessary paperwork and forms that communicate the terms of the lease and acts as a go- between. I recommend his company to anyone looking for a hands-on property manager.
Deposit funds faster and safely: Instead of waiting for a check through regular mail, the newest software application allows us to send funds directly into your bank account.
Collect rental payments faster with online options: In addition to cash payments, residents can also electronically make payments easily with our online system, including E-checks, credit card, or bank transfers.
Offer 24/7 access to your statements: To save time and paper, owner statements are securely uploaded to an Owner’s Portal which provide a quick look of financial details of your property in the past month. Upon request, we can also provide maintenance invoices or other reports that you need.
Deal with maintenance problems quicker: With Buildium, an online work order form, we can quickly communicate with our contractors and get the problem fixed. We can also send you a copy of the work order and any other relevant information you need to keep you updated in real time.
Property Management Services FAQ
Definitely, but by hiring us, a property management company, we have a comprehensive screening process for potential renters that will do the job for you so that you have time for more important things to do.
Absolutely. Just contact us for more information.
Of course and we prefer that you do. If we do hire a subcontractor, however, then both you and the subcontractor are covered under our insurance policy. On the other hand, if you hire the contractor yourself, then you are responsible for paying the contractor and the insurance. Unfortunately, you cannot directly hire one of our own contractors.
Yes, but if you are dissatisfied with our services for whatever reason, there is a clause which allows you to end the contract.
Have there been cases where you have had to evict a tenant? If so, what is the process and how long does it usually take?
Yes, at times and in such cases we hire an independent eviction company. It costs from $450 to $1000 and takes about 6 weeks. If the need arises, we go to court, but rest assure that our well-trained staff understands the litigation procedure inside and out.
What’s the selection process for contractors or maintenance workers? Do you receive a payment, or a “kick-back” from them?
Because the contractors we hire represent our company and the property’s landlords, it is important that we hire the most skilled and professional people. We appreciate the long-term relationships we have had with our contractors and their timely service and reliability. And no, we do not take “kick-backs” and never have.
I need a knowledgeable property management company that I can trust. Would Sam Benson Realtor be the company that satisfies these requirements?
Definitely. We are not just one company with one specialty. In fact, we also have two other divisions that cater to investors and their earning potential: one in mortgage and the other in brokerage. The heart of what we do is to optimize the value of the investment at resale. To do so, we must first maximize the net operating income on which a cap rate is used. At the point of sale, the higher your net operating income is, the higher the sales price will be.
Because we offer personalized management unique to each property, fees are negotiated on an individual basis.
Yes, absolutely. We do manage single-family homes. For such clients, they value a stable tenant who makes monthly rent payments close to the amount of the mortgage payments. Their objective is rarely cash flow, but rather holding it and selling it later down the road at an appreciated value.
Yes, absolutely. References are available upon request.
The Benefits of Owner Statements
Here are some of the advantages of the online owner statements:
Easy-to-read statements that detail your property’s performance from the previous month
All your property’s data is stored in a secured, modern data center
Ability to access information related to your property anytime
Ability to access information about your property wherever you are connected to the internet—in the office or on the beach
How to Access Your Owner Statements
To view your reports, first visit the portal and then enter your email address. Second, an email will be sent to you with a unique link that can only be used once. Finally, click on the link and view your statement. You can click on the link anytime after receiving the email, but it will only work once.